Air priority
Time-critical delivery with global lift capacity and proactive exception handling.
Every scan on the record, permanently
Know exactly where
your parcel is.
Parcels and freight to 40 destinations, with a tracking record that shows every handover, the time and the place. When something changes, you see why.
Air, ocean and roadOne network
Customs documentationHandled for you
Scan-level historyEvery shipment
Named operatorsReal support
Services for every shipment
The right service,
from collection to delivery.
Parcel, freight, customs, and fulfilment services managed through one accountable network. Choose the speed, visibility, and level of support your shipment requires.
Ocean freight
Reliable FCL and LCL shipping with customs support and door-to-port visibility.
Road express
Flexible last-mile and cross-border road networks built around your deadlines.
Smart fulfilment
Inventory, pick-and-pack and returns from technology-enabled regional hubs.
Network status
All principal gateways operating normally
Operational control
Better decisions start with better visibility.
Every shipment is connected to a clear record of scans, route changes, customs activity, and delivery commitments. Our teams monitor exceptions and act before a small delay becomes a larger problem.
Controlled handovers
Recorded custody events across the transport chain.
Customs readiness
Documentation checks before freight reaches the border.
Proactive alerts
Useful updates when a milestone or delivery plan changes.
Human support
Direct access to people who can investigate and resolve issues.
Clarity at every mile
You’ll always know what’s next.
Predictive milestones, human-readable alerts and a complete chain of custody in one beautifully simple view.
Explore trackingHow tracking works
Every shipment carries a permanent history. Each scan is appended as a new event and nothing is ever rewritten, so the status you see is the status our operations team sees.
- 1
One tracking number
Issued when the shipment is booked, in the form SGP-2026-A1B2C3D4.
- 2
A scan at every step
Collection, departure, facility handling, customs and delivery, each with its own time and place.
- 3
A delivery estimate that moves
Recalculated from the route and the latest scan, rather than typed in once and forgotten.
Freight forwarding
One accountable partner across every mode.
Coordinate air, ocean, and road transport through a single operations team. We help with routing, consolidation, customs documentation, delivery appointments, and shipment-level reporting.
- Door-to-door forwarding
- Import and export support
- Cargo consolidation
- Exception management
How it works
Four steps, and only the first needs you.
- 1
Tell us what is moving
Contents, weight, where it is going and when it needs to arrive. If you are not sure which service fits, the quote tool on the pricing page will show you the options side by side.
- 2
We collect it
A driver collects from your address. The parcel is weighed and scanned at that point, and the tracking number becomes live the moment it enters our network.
- 3
It moves and you watch it
Every handover is scanned. You see the location, the time and what happened at each step, and the delivery estimate tightens as the parcel gets closer.
- 4
It is delivered
The courier records the delivery against the shipment. The full history stays on your account afterwards, which matters when you need to prove what happened and when.
On the ground
The work behind a tracking number.
Every scan on your timeline is a person doing something with your parcel. Collection, sorting, loading, clearance, delivery.
Choose a speed
Pay for the speed you
actually need.
The difference between our services is routing and priority, not care. A parcel on Economy gets the same tracking and the same customs handling as one on Express. It just takes a slower path.
Express
Next working day domestic, 1 to 3 days international
Our fastest option. The shipment goes on the next available flight and moves to the front of the queue at every facility it passes through.
What is includedPriority
2 to 4 working days international
A middle option that still moves by air but consolidates with other shipments on the same lane. Most business parcels go this way.
What is includedStandard
4 to 7 working days international
The default for shipments where cost matters more than speed. Mixed road and air depending on the lane.
What is includedEconomy
7 to 14 working days international
The cheapest way to move a parcel across a border. Mostly surface transport with an air leg only where there is no alternative.
What is includedNot sure which one fits? Put the route and the weight into the quote tool and it prices all four side by side, with every surcharge itemised.
Get a priceQuestions
The things people ask us most.
Honest answers, including the parts we cannot control. If yours is not here, live chat reaches an operator during business hours.
Ask us somethingEnter the tracking number on the tracking page. It looks like SGP-2026-A1B2C3D4 and appears on your booking confirmation and on the shipping label. You do not need an account to track a parcel, but signing in shows you the full record including sender and recipient details.
The estimate is calculated from the route, the service you chose and where the shipment currently is, and it updates every time the parcel is scanned. It gets more accurate as the shipment moves. If our operations team knows about something the calculation cannot see, such as a customs hold or a cancelled flight, they will override the estimate and the reason is recorded against the shipment.
The status changes to On hold and the reason appears on your tracking timeline. Nothing is hidden or quietly rewritten. Every scan stays on the record, so you can see exactly where the delay started. If it needs action from you, such as a customs document, we contact you rather than waiting.
Sometimes. Before the parcel is out for delivery we can usually reroute it within the same country, and there may be a charge. Once it is with the courier for the final leg we cannot change it. Contact us through live chat with the tracking number and we will tell you straight away whether it is possible.
Cash, firearms, live animals, perishable food without prior arrangement, counterfeit goods, and anything prohibited by the origin or destination country. Batteries, aerosols and flammable liquids need approval before collection because they are classed as dangerous goods. If you are unsure, ask before you book rather than after.
Your next delivery starts here.
Create an account to book shipments, keep documents together, review delivery history, and receive updates from collection through final delivery.