United Kingdom
London
Handles UK collections and connects to the European road network and long haul air.
Coverage
Where we ship, and how long it takes
We publish rates and transit times for 48 destinations. If yours is not listed we can usually still move it, we just have not published a standard rate for that lane yet.
48 destinations across 6 zones
Africa
11 destinationsRoad and air links across West, East and Southern Africa.
- Ghana
- Kenya
- South Africa
- Egypt
- Morocco
- Ivory Coast
- Senegal
- Tanzania
- Uganda
- Rwanda
- Ethiopia
- Express
- Next working day domestic, 1 to 3 days international
- Priority
- 2 to 4 working days international
- Standard
- 4 to 7 working days international
- Economy
- 7 to 14 working days international
Europe
12 destinationsDaily air departures into the main European gateways.
- United Kingdom
- Germany
- France
- Netherlands
- Belgium
- Spain
- Italy
- Ireland
- Portugal
- Poland
- Sweden
- Switzerland
- Express
- Next working day domestic, 1 to 3 days international
- Priority
- 2 to 4 working days international
- Standard
- 4 to 7 working days international
- Economy
- 7 to 14 working days international
North America
3 destinationsUnited States and Canada, including customs brokerage.
- United States
- Canada
- Mexico
- Express
- Next working day domestic, 1 to 3 days international
- Priority
- 2 to 4 working days international
- Standard
- 4 to 7 working days international
- Economy
- 7 to 14 working days international
Middle East
6 destinationsGulf routes through Dubai, with onward regional delivery.
- United Arab Emirates
- Saudi Arabia
- Qatar
- Kuwait
- Oman
- Bahrain
- Express
- Next working day domestic, 1 to 3 days international
- Priority
- 2 to 4 working days international
- Standard
- 4 to 7 working days international
- Economy
- 7 to 14 working days international
Asia Pacific
11 destinationsSingapore and Hong Kong hubs feeding the wider region.
- Singapore
- China
- Hong Kong
- Japan
- South Korea
- India
- Malaysia
- Australia
- New Zealand
- Thailand
- Vietnam
- Express
- Next working day domestic, 1 to 3 days international
- Priority
- 2 to 4 working days international
- Standard
- 4 to 7 working days international
- Economy
- 7 to 14 working days international
Latin America
5 destinationsBrazil, Argentina and the main Andean markets.
- Brazil
- Argentina
- Chile
- Colombia
- Peru
- Express
- Next working day domestic, 1 to 3 days international
- Priority
- 2 to 4 working days international
- Standard
- 4 to 7 working days international
- Economy
- 7 to 14 working days international
How the network runs
Four hubs carry most of the volume
Almost every international shipment passes through one of these. Knowing which one your parcel routes through explains a lot about the transit time.
Europe
Frankfurt
Our European gateway. Most Europe bound freight clears customs here before onward road delivery.
Middle East
Dubai
The link between Europe, Asia and the Gulf. Shipments between those regions usually transit here.
Asia Pacific
Singapore
Handles the Asia Pacific region and connects onward to Australia and New Zealand.
A note on transit times
The times on this page are working days from collection, not calendar days. A parcel collected on Friday afternoon on a two day service arrives Tuesday, not Sunday. Weekends and public holidays at either end are excluded.
Customs is the variable we cannot control. A correctly described shipment usually clears the same day. An inaccurate or vague description is the single most common reason a parcel sits at a border, so it is worth spending a minute on it at booking.